Norfolk is Hawthorne's home county. Our office, engineering team and stores are in Hellesdon, north Norwich, which means Norfolk sites get our shortest travel times, our fastest response under maintenance contracts, and engineers who already know the county's estates, business parks and rural sites. We design, install, monitor and maintain CCTV, fire alarms, intruder alarms, access control and nurse call systems for commercial premises across the whole county.
Indicative price for a Norfolk installation
Use the Hawthorne pricing calculator for a quick range based on your sector, system type, size and complexity. Norfolk postcodes are covered as standard, with no travel premium inside the county.
Quick answer
Hawthorne is a commercial security and fire systems company headquartered at Hellesdon Business Park, Norwich (NR6). We hold SSAIB accreditation for security systems, ISO 9001 for quality management and ISO 14001 for environmental management, and we cover the whole of Norfolk daily with our own engineering team. Systems are connected to a 24/7 UK control room where monitored response is required.
What we install across Norfolk
CCTV. IP camera systems from four-camera installs to multi-site estates with analytics and ANPR, specified to evidential standards. Much of our camera work is Hikvision, where we hold Platinum Partner status. See commercial CCTV and 24/7 CCTV monitoring.
Fire detection. BS 5839 fire alarm systems designed, installed, commissioned and serviced, L1 to L5 categories, including the higher categories care homes, schools and HMOs require.
Intruder alarms. Grade 2 and Grade 3 systems to EN 50131 with dual-path signalling and monitored response, including Ajax wireless systems where a fast, clean installation matters. See intruder alarms.
Access control. Card, fob, mobile and biometric systems from single doors to networked estates, as Paxton Gold Partners. Powered gates and barriers are fitted by a Gate Safe trained engineer. See access control.
Monitoring and nurse call. 24/7 monitoring from a UK control room with keyholder and police escalation, and nurse call systems for care settings.
Where we work in Norfolk
We cover the full county daily. Dedicated pages cover Norwich, Great Yarmouth and King's Lynn. Beyond those, common working areas include Thetford, Dereham, Wymondham, Attleborough, Diss, North Walsham, Aylsham, Fakenham, Cromer and the industrial and agricultural sites between them.
Sectors we serve in Norfolk
Food manufacturing and processing. Hygiene-zone camera coverage, audit-grade recording and fire detection designed around production, a strong Norfolk sector from Norwich out to the county's processing sites.
Care homes and assisted living. L1 fire detection, nurse call integration, dignity-aware CCTV in communal areas and access control that supports freedom of movement.
Agriculture and rural business. Perimeter detection, yard CCTV and powered gate work on farms and rural commercial sites, where response times and self-sufficient systems matter most.
Energy and offshore support. Great Yarmouth's offshore energy economy brings yard security, gate ANPR and access control integration for supply-chain sites.
Schools, offices, industrial estates and retail. Access control on entrances, CCTV on shared spaces, fire detection across the building shell and intruder alarms with monitored response.
How Norfolk coverage works
Survey. A free site survey for projects above a small threshold, producing an itemised, plain-English quote. Being Norwich-based, Norfolk surveys are usually booked within days.
Installation. Our own engineering team handles installation, commissioning and handover. Cabling, containment and network connectivity are included in the quote, not discovered afterwards.
Maintenance and monitoring. Service contracts cover six-monthly fire system visits, security system servicing, certificate renewals and a defined response time for faults. Monitored systems connect to the alarm receiving centre with the appropriate response level, including police URN support where in scope.
Frequently asked questions
How quickly can you get to a Norfolk site?
We are based in north Norwich, so Norfolk is our fastest patch. Contract customers have defined response times, typically same-day for system-down faults. Non-contract customers are scheduled as soon as the engineering diary allows.
Do you cover rural Norfolk as well as the towns?
Yes. Farms, rural workshops and village commercial premises are part of the normal working week, not an exception. Where mains or network infrastructure is limited, we design around it.
Can you take over an existing system in Norfolk?
In most cases yes, subject to a site visit and a check that the system can be brought to a maintainable standard. We are upfront at survey if a takeover is not practical.
Are you accredited for insurance-approved installations?
Yes. We hold SSAIB accreditation, which insurers and the police URN scheme recognise, and we provide certificates of conformity on installation.
Get a Norfolk quote
Use the pricing calculator for an indicative range, or contact the team for a free site survey and a fully itemised quote. Also covering Suffolk and Cambridgeshire daily.
About Hawthorne
Hawthorne is a Norwich-based commercial security and fire systems company, working with businesses, care providers, schools and industrial customers across Norfolk, Suffolk, Cambridgeshire and the wider East of England. Hawthorne acquired Security Solutions Yes Limited in December 2024 and rebranded as Hawthorne in January 2026.
Last updated: July 2026